Harden's survey result
Summary
“You really can’t go wrong with Dishoom”. Shamil and Kavi Thakrar’s phenomenal chain remains the most commented-on in our annual diners’ poll and its “bustling and loud, throwback, Bombay-colonial-era atmosphere” and “distinctively superior” menu – such a “novel variation from what you get in a typical curry house” – have given UK diners a welcome jolt as to what can be expected from an Indian meal. This includes their “Asian-inspired alternative to the usual ‘Full English’ breakfast”, which has revolutionised the start of the day for many folks. “Super-friendly staff do all they can to create a great experience”, which – along with the “delectable cocktails” – helps to underpin the “good vibes” that makes their ambience so buoyant. Perhaps inevitably, ratings for its food have slipped a tad in recent times from being exceptional to merely good, but the overall verdict remains that the overall package is “relatively cheap and always really tasty”. The ability to book is restricted at certain times and at certain branches, but “the queue is worth it!” Top Menu Tips – “stupendous black dahl”; “you could have their okra fries by the bucket”; “ruby murray is a must try”; “that bacon naan… with unlimited chai latte = heaven!”.
Summary
“I have yet to find the person who does not absolutely love Dishoom!” – Shamil and Kavi Thakrar’s “must-visit chain” remains our poll’s most-commented-on group, on the strength of its “exceptional” homage to the Irani cafés of Bombay. “A sense of nostalgia for a vanished India and quirky colonial notices add to the fun” of its “cool”, “evocative” branches, where “outstanding staff, even when very busy” (which is to say always) preside over “borderline hectic” conditions with great verve and efficiency. The “slightly different Indian food” (“with spice rather than heat”) is “far better than it has any right to be” given the volumes it’s served in… “superb”… “so consistent” and “extremely fairly priced” too. The “left field” breakfast menu is famous nowadays, and “awesome bacon and egg naan rolls” have “redefined what brekkie is all about” for many Londoners. Founded in 2010, they will hit six branches in London in 2022, with a big (355 covers) new Canary Wharf outlet, complete with a bar and terrace overlooking the docks. On the downside, bookings at all the outlets are restricted and “queues are half way down the street”. “It’s worth it though!!”. Top Menu Tips – “Finally got to try the black dal… a big hug in a bowl” that’s “to die for” and “Ruby Murray is a family favourite”. And, with their burgeoning delivery business, “the fact you can now order the Bacon Naan for home consumption is a wonderful, wonderful thing”.
Summary
“The new Covent Garden branch of Dishoom is spectacular and the food is still ace” – our poll’s most commented-on chain continues to win overwhelmingly rapturous reviews. It helps that the “very different” Indian menu is a winner: “super-tasty” and “excellent value”, with the “out-of-the-box” breakfast options a particular fave rave (“have a bacon naan and a cup of chai, and the world feels a better place”). But, actually, the stand-out feature is the “always buzzing and fun” atmosphere at its individually designed branches; and post-lockdown, WC2 took the wraps off a successful makeover, which mines the heritage of Bombay theatres and early Bollywood talkies. It helps that service is “slick”, from “courteous and attentive staff who never push what they want to sell”. The catch? “painful and lengthy queues” for walk-ins which have, if anything, worsened since they introduced reservations in all locations.
Summary
“There aren’t many restaurants where I will queue for nearly two hours to get a table but it’s worth the wait!” – This “madly popular” Mumbai-inspired chain “has taken London by storm” and is now the capital’s most mentioned chain. Even if the heady days of its Covent Garden debut are long gone, criticisms that it’s “too popular for its own good” are most notable by their absence; and instead its “a firm favourite” for its massive army of fans who feel “it never fails to impress”. The “buzzy, Indian, faux-retro vibe” (“I felt transported to the Parsi eating houses of Bombay in the 1960s”) helps set up a “crazy, frenetic atmosphere”; and even if the “noise levels are pretty bad”, “somehow it all comes together”. It helps that service is “always punctual and friendly” (respect: it’s such a busy chain), and the tapas-y food – though no longer as bleeding edge as it once seemed – still feels “vibrant”, with a selection of dishes that’s “far from run-of-the-mill” (“recommended by all our Indian friends!”), plus “an exceptional list of drinks”. Breakfast here is unexpectedly “a true thing of beauty” too: “so different” in a brilliant way. “You can book during the day, but not at night” – “the wait is tedious, but the buzzer system works well” and cocktails at the bar help blur time. In mid 2019, the chain acquired the former Jamie’s Italian site next to its original WC2 branch in order to expand its footprint. Top Tips – “black dahl is still the best” and “the bacon naan is the greatest restaurant breakfast dish of all time!”.
For 33 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
Have you eaten at Dishoom (Group)?
Restaurant details
Prices
 Drinks |
|
|---|---|
| Wine per bottle | £29.00 |
| Filter Coffee | £3.90 |
 Extras |
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|---|---|
| Service | 10.00% |
Opening hours
| Monday | 8 am‑11 pm |
| Tuesday | 8 am‑11 pm |
| Wednesday | 8 am‑11 pm |
| Thursday | 8 am‑11 pm |
| Friday | 8 am‑11 pm |
| Saturday | 9 am‑11 pm |
| Sunday | 9 am‑11 pm |
