RestaurantsCheshireChesterCH1

Breaking news

October 2021: the venue finally announced its return via Instagram and its website: “You may have noticed some building work taking place over the last couple of months…we are beyond excited and thrilled to finally announce that we will be back in the New Year… We have some exciting plans to transform our iconic home in the Olde Custom House Building… Our team of chefs and bartenders are already hard at work behind the scenes developing an exciting new food and drink menu… don’t worry your old favourites will still feature!”

survey result

Summary

£56
   ££
* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

USDA steaks and other meaty treats – alongside a Manhattan-esque vibe – have won local renown for this swish steakhouse in the city centre. Closed for much of the pandemic, in October 2021 the venue finally announced its return via Instagram and its website: “You may have noticed some building work taking place over the last couple of months…we are beyond excited and thrilled to finally announce that we will be back in the New Year… We have some exciting plans to transform our iconic home in the Olde Custom House Building… Our team of chefs and bartenders are already hard at work behind the scenes developing an exciting new food and drink menu… don’t worry, your old favourites will still feature!”.

For 34 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).

Have you eaten at Upstairs at the Grill?

Leaflet | Map data © OpenStreetMap contributors
70 Watergate St, Chester, CH1 2LA

Restaurant details

Highchair,Menu
10
No dress code
50

Upstairs at the Grill Restaurant Diner Reviews

Reviews of Upstairs at the Grill Restaurant in CH1, Chester by users of Hardens.com. Also see the editors review of Upstairs at the Grill restaurant.
Matthew C
A great version of a steakhouse. An interes...
Reviewed 1 months, 1 day ago

"A great version of a steakhouse. An interesting, eclectic collection of steaks, with confident staff explaining each cut and course. Sauces on point too, start with their caesar which is a must have, the ribeye cooked to perfection and plenty of sides to get stuck in. Good service if slightly inattentive."

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Angela R
One of the first restaurants recommended to...
Reviewed 3 months, 1 day ago

"One of the first restaurants recommended to us when moving to the area. Loved the decor, the welcoming was warm and pleasant, with a nice personal touch. The menu just right and what you want, though we found the food hit and miss for seasoning (which is personal preference) however when something is over-seasoned, not much can be done. Will be revisiting as this was a busy time. We were also left alone quite some time after mains were cleared and we wanted to get on with our night. I'm more than sure it's just a hiccup though! Lunch menu looks good value, and try the cheese scones. "

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What the Newspaper Critics are saying

The Observer

Jay Rayner struggled in vain to give a generous review to this smart-looking New York-style steakhouse, which has earned a strong following over 22 years. His meal here was both inconsistent and painfully slow, the main courses barely arriving by 10pm when his party had arrived early for their 8.30 booking.

“The sense was very much of a kitchen trying and failing to cope. Rib-eye and sirloin steaks were served medium, rather than medium rare as requested. They were piping hot and tense, because they hadn’t been rested. Chips were undercooked. Steakhouses have to do a small number of things perfectly. Unrested, overcooked steaks at £30 a pop, and undercooked chips isn’t good enough.”

There were other problems. Café de Paris butter did not arrive as ordered (but appeared on the bill), the wine was hidden and to cap it all, the Caesar salad prepared tableside used anchovies preserved in vinegar instead of salt, so they failed reduce to a paste.

Jay Rayner - 2024-05-12

Daily Mail

Tom Parker Bowles found great service at this grill, although the food was “something of a mixed bag” – mainly to do with problems of timing.

Cheese scones, served with Marmite-infused butter, were ”joyously light”; a searingly hot French onion soup was “eminently respectable”; and a prawn cocktail was decent, he reckoned – although “I do wish kitchens would step away from the tiger prawns. Expensive is not always best, especially when those traditional small pink commas are packed with so much more piscine punch.”

Of the main dishes, a bone-in sirloin steak had “depth and heft and grunt”, and beef dripping chips were excellent. But a porterhouse “comes medium rare, rather than blue. It has also been sitting on the pass too long, meaning the meat is on the cooler side of lukewarm and the fat has congealed.” A similar wait had left French fries “cold and flaccid”.

Tom Parker Bowles - 2025-02-02

Prices

Traditional European menu

Starter Main Pudding
£8.50 £20.00 £8.00
Drinks  
Wine per bottle £34.00
Filter Coffee £3.00
Extras  
Bread £0.00
Service 10.00%
Leaflet | Map data © OpenStreetMap contributors
70 Watergate St, Chester, CH1 2LA
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Opening hours
Monday12 pm‑11 pm
Tuesday12 pm‑11 pm
Wednesday12 pm‑11 pm
Thursday12 pm‑11 pm
Friday12 pm‑11 pm
Saturday12 pm‑11 pm
Sunday12 pm‑11 pm

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