Harden's survey result
Summary
The “lovely Thai food” at these reliable cafés is “impressively authentic given that they are a chain” – “excellent value” and “fast”, if occasionally let down by “iffy service”. Founded in 2008 by Saiphin and Alex Moore, who inherited the name of their first East End site, the group has 18 branches in London and expanded to Liverpool, Manchester, Reading (delivery only) and Leeds following the sale of a majority stake to US investors. The couple also have two spin-offs, Lao Café in Covent Garden and the new Chinese noodle bar Hoh Sek in St Katharine Docks.
For 33 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
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