Britain’s first ‘zero staff’ restaurant is scheduled to open in Oxford later this year. EZ 24 Ramen will be open 24 hours a day, serving bowls of ramen prepared to order in three minutes, and there will be no staff on the premises beyond an operative who pops in every day to top up the […]
The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]
