More news this week on the hospitality industry’s tipping scandal – but this time it’s actually good. It seems NYC-restauranteur Danny Meyer (Shake Shack, Gramercy Tavern, Maialino, Union Square Cafe) agrees with Harden’s on this one as he’s banned the practice at his New York restaurants. We stated months ago, when this whole furore began, that […]
The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]
