The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]
Gaucho certainly seems to be having a hand in shaping the restaurateurs of the future. Last week we reported that the steak chain’s former chief exec, Martin Williams, would launch the first of his M Restaurants in the City on 12 November, and now ex Gaucho finance director, Charlie McClean is set to open an […]
