New laws on tipping that will force restaurants to pass all service charges directly to staff will not come into operation until 1 October – three months later than previously announced. The government blamed the delay on “extenuating circumstances” this week when it published the new Code of Practice relating to the Employment (Allocation of Tips) […]
Dim sum group Ping Pong has come under fire for introducing a 15% “brand fee” to replace tips – a move seen as circumventing a new law coming into force this summer that forces restaurants to give service charges to staff. Ping Pong, which operates five outlets across London, most notably beside the Festival Hall […]
TiPJAR, the digital tipping platform, has revealed insightful statistics in both the restaurant and the pub and bar industry as a direct effect of the Government’s new hospitality curfew introduced in August. Alarming decreases in tip volumes have been recorded for pub and bar staff, according to the service, and given tipping makes up a […]
Camber’s “lovely”, seaside spot The Gallivant has not only scrapped tipping and service charges in its restaurant, it has also introduced the National Living Wage for staff, four years ahead of the government roll-out. The East Sussex hotel will pay its 25 employees £9 per hour, as well as awarding a performance-based bonus and a share of the […]
More news this week on the hospitality industry’s tipping scandal – but this time it’s actually good. It seems NYC-restauranteur Danny Meyer (Shake Shack, Gramercy Tavern, Maialino, Union Square Cafe) agrees with Harden’s on this one as he’s banned the practice at his New York restaurants. We stated months ago, when this whole furore began, that […]
The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]
